About Us

Who we are

Aloha Slots Casino is an online casino for players in the United Kingdom. We provide access to a range of casino games through your account, with a focus on clear information, dependable service and a straightforward way to play online.

Our casino includes slots, live tables and jackpot games from established studios. Game information, available features and any applicable terms are shown on the relevant game or account pages, so you can decide how you want to use the service.

• Slots across different themes, features and play styles.
• Live table games presented through an online format.
• Jackpot games where the applicable game terms explain how prizes work.
• An account area for managing deposits, withdrawals, limits and personal details.

What we stand for

Our approach is based on fair play, responsible operations and practical support. We aim to make important account and payment information easy to find, while applying the checks needed to protect players and the service.

• Fair play: games are offered on the basis of their stated rules and features.
• Fast payouts: eligible withdrawals are handled promptly, subject to payment processing and account checks.
• Safer gambling: tools and support are available to help you keep gambling within limits that suit you.
• 18+ only: you must be aged 18 or over to create and use an account.

We hold a gaming licence and verify accounts as part of our responsibility to operate a regulated online casino. We may ask for information or documents when needed, and we explain the relevant steps through your account or our support team.

How we look after players

Looking after players includes protecting account access, processing payments securely and providing help when you need it. We use account verification to help protect you, meet our obligations and reduce the risk of unauthorised activity.

• Your account details should be kept accurate and your login information should remain private.
• Payment transactions are handled through the options and instructions shown in the cashier.
• Withdrawal processing may require verification before funds can be released.
• Our support team is available around the clock at support@alohaslotscasino.co.uk and through the live chat on the site.

If you have a question about your account, a payment or a game, contact us using the support details above. Please do not send passwords or other sensitive login information in a support message.

Safer gambling support

Gambling should remain a form of entertainment, not a way to manage financial difficulties. Use the safer gambling tools in your account to set deposit limits, take a time-out or request self-exclusion. You can also contact us if you want help using these options.

• Set a deposit limit that reflects what you can afford to spend.
• Use a time-out if you want to take a temporary break.
• Choose self-exclusion if you need to stop using your account for a longer period.
• For independent support, organisations including GambleAware, GamCare, GamStop and the National Gambling Helpline can provide information and assistance.